As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res

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AI chatbots are revolutionizing the landscape of retail customer service. These sophisticated virtual assistants can provide quick and timely solutions to customer inquiries, always available. From resolving simple product information to assisting with shipment tracking, chatbots can manage a broad range of customer interactions. This empowers hum

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